Customer Support

At StadiumSport, we strive to ensure customer satisfaction with every purchase. However, we understand that there may be occasions where a refund or return is necessary. Please read our policy below:

1. Refund and Return Requests:
   • Refunds and returns are evaluated on a case-by-case basis and are at the discretion of our employees.
   • Some items may not be eligible for refunds due to the nature of the sport and hygiene considerations. These include, but are not limited to, personal protective equipment, undergarments, and any item that has been used or damaged after purchase.
2. Request Process:
   • To request a refund or return, please contact our customer service team with your order details and reason for the request.
   • We recommend contacting us before initiating any return to confirm eligibility and receive further instructions.
3. Assessment and Processing:
   • Once a request is received, our team will assess the item(s) and decide on the appropriate action.
   • Approved refunds will be processed within a standard timeframe, and the credited amount will reflect in your original method of payment.
4. Important Notice:
   • Please note that prices on the website are outdated. Therefore, a request for a quote is necessary. Our sales team will contact you once your request has been submitted.

We appreciate your understanding and cooperation. For any questions or clarifications, please contact our customer service team.